PRIVACY POLICY
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Manderley Books respects the privacy of your personal information. By visiting and using our website, you accept and agree to be bound by our privacy policy, including any changes or updates that might be added to it.
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THE INFORMATION WE COLLECT AND HOW IT IS USED
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When you access the website, you may provide certain personal identifiable information when you make a purchase including, but not limited to: your name, email address, phone number, address, avatar image, credit card information. This information is collected when you place an order, subscribe to our newsletter, contact us, use the search feature on the website, fill out a form or enter any other information on the website.
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Your personal information is used to personalize your experience, improve the website to better serve you, provide customer service support, efficiently process your requests or transactions, tailor advertisements to you, provide you offers, promotions and to follow up with you through communications.
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Like other websites, we automatically collect certain information about you through Log Data and Google Analytics. Log Data is information about your computer’s Internet Protocol Address, which is your “IP” address, browser information, Internet Service Provider’s information, your operating system, and your browser type. Similarly, Google Analytics collects certain information about your location, browsing history, the pages you visit, equipment you used to access the website, traffic patterns, and other general patterns related to your use of the website. This information is used to analyze website statistics related to user behaviour and interests, improve our performance and your use of the website and to further enhance our products and services offered to you.
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USE OF COOKIES
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The website may use cookies to facilitate your use of the website. Cookies are files with small amounts of data including an anonymous unique identifier that a website sends to your computer’s hard drive when you are viewing the website. Just like other websites, we automatically collect some non-personally identifiable information including, but not limited to: your IP address, geographic location, language preference, date, and time of visitors.
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If you have an account and you log in to this website, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser. We may use cookies for various reasons such as optimizing and personalizing your browsing experience, checking our website analytics, saving your preferences and settings for future use, serving ads based on your liking and interests. You have the option of turning off cookies on your computer, but you might not be able to view all features and content of our website.
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USE OF WEB BEACONS AND PIXELS
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Third parties may also use web beacons, also known as clear GIFs, web bugs or pixel tags to collect general information about your use of our website. They monitor user activity and are used to track customer behaviour data. This information may be relevant to third parties such as the ad networks used on our website to tailor the advertising based on your behaviour and interests.
THIRD PARTY LINKS AND USE
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We may include, offer, or advertise third party links, products, or services on the website. Once you click on a third-party link and leave this website, you are no longer bound by our Privacy Policy and Terms and Conditions. We may use Google Adsense advertising along with any other third-party advertising on the website. Google is a third-party that also uses cookies to serve ads on the website for the purpose of providing a positive user experience. You can opt out of Google by visiting their privacy policy and ad settings. We are not responsible for the activities and practices of any third parties. Therefore, you agree that your use of these third-party websites is solely at your risk.
DISCLOSURE OF YOUR INFORMATION
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We do not disclose your personal information to third parties without your consent except for the following circumstances:
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- We may disclose your information to our trusted third parties that work with us such as our website hosting partners, email marketing service provider, other service providers that assist in the operation of the website, and any other affiliates and subsidiaries we rely upon to provide you products and services offered here.
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- We may disclose your information to comply with regulations related to copyright infringement lawsuits or any other legal claims related to the website.
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EMAIL MARKETING
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You have the option of opting in or unsubscribing from our email list. By subscribing and opting in, you agree to receiving newsletters, updates, messages, promotional materials, and any other content related to this website. When you send an email, your email message along with the email address and responses are saved for communication purposes with you. This information is kept confidential. We do not share, sell, or trade your email information with third parties, except as otherwise stated in this privacy policy.
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If you are in the European Union and opt in to receive any of our free products or to purchase any products through our website, then you will be subscribed to receive our free email newsletter once you affirmatively consent to it. If you are not in the European Union, you will be automatically subscribed to receive our free email newsletter once you opt in to receive any of our free products or purchase any products through our website.
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UNSUBSCRIBE
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We comply with the CAN-SPAM Act of 2003 and do not spam or send misleading information. If no longer wish to receive communication from us, you have the option of unsubscribing by clicking “unsubscribe” in the bottom of the email we send to you or by contacting us.
Please contact third party websites directly to unsubscribe and/or opt out from their communications. We are in compliance with the GDPR (General Data Protection Regulation) along with the email marketing service we use to collect your data.
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GDPR VISITOR RIGHTS
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If you are located in the European Union, you are entitled to certain rights and information under the GDPR. We will retain any information you choose to provide to us unless you ask us to delete the information by sending a request to info@manderleybooks.ca. Please note that such requests may result in you no longer being able to access paid or free content previously provided to you.
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You have the right to: request access to your personal data that we store; rectify or erase your personal data; verify the accuracy of your personal data and have it corrected or removed completely; seek restrictions on the processing of your data; object to the processing of your data in certain circumstances including but not limited to direct marketing, profiling, scientific or historical research purposes, statistical purposes, automated decision making and profiling and tasks based on legitimate interests or in the public interest/exercise of official authority.
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You also have the right to: the portability of your data; request your personal data from us, receive it and transfer it to another controller; withdraw consent of your personal data processing at any time; lodge a complaint with a supervisory authority that has jurisdiction over issues related to the General Data Protection Regulation.
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SECURITY
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The security of your personal information is important to us, and we strive to follow generally commercial industry standards to protect your personal information submitted to us voluntarily and automatically. However, no method of transmission over the Internet is 100% secure and we cannot guarantee absolute security of your information. When you make a credit card purchase or purchase through any means on the website, you will be directed to a third-party vendor to complete the transaction. Any information you provide during the checkout process is not stored on our website but instead provided to the third-party vendor that completes the purchase transaction. By using our website, you agree to hold us harmless for any security breach and for any unauthorized use of your personal information by third parties. You also agree that we cannot be held responsible for any disclosure of your information through our website without our knowledge and consent.
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CONTACT
If you have any questions or comments regarding this privacy policy, please contact us at info@manderleybooks.ca

